Dealing with other people is not always easy, but in the workplace it is unavoidable. Inevitably, difficult or delicate situations will arise that have the potential to strain relationships and erode hard-won trust. Whether you are an employee, manager, or leader, the Navigate Difficult Work Situations to Preserve Trust course will provide you with practical techniques for navigating sticky situations while preserving, and even strengthening, trusted work relationships.

This 15-minute interactive module with accompanying video and downloadable worksheet is based on the work of The Galvanizing Group® which operates on the philosophy that strong, trust-based relationships are the key to personal and professional success.

Course Objectives
- Identify behaviors that can strengthen or weaken trust in the workplace
- Model techniques for addressing and resolving conflict at work
- Turn a low-trust situation into a high-trust one
- Create a more positive and productive work environment
- Grow relationship building confidence and skill

15 mins | SCORM | info@galvanizinggroup.com